Tamper-resistant time clock
One-click or auto clock-in, configurable break types, and offline-buffered punches signed to a device and identity. Disputes get a clean approve/reject trail.
Built for contact centers & BPOs
See the work,
See the work,
not just the clock.
WorkPulse turns clock-in punches into verifiable worked time. Measure active vs. idle minutes, keep agents active through live calls, and give everyone a clear view of their own data — without stealth surveillance.
Consent-first · transparent agent · call-state aware
- Consent recorded before first capture
- No stealth mode — a visible indicator, always
- Off-shift means zero capture
- Employees see what their managers see
Capabilities
Everything you need to measure real worked time
One Windows agent, one dashboard. Accurate attendance plus the activity signals that explain where the shift actually went.
Active vs. idle — call-aware
Input presence becomes work states. When an agent is on a live call hands-off-keyboard, call-state keeps them active instead of falsely idle.
App & site categories
Foreground app and domain map to Productive / Neutral / Unproductive per team. Window titles and URLs are maskable; sensitive categories are dropped before they leave the device.
Live floor & alerts
A real-time roster of who's working, idle, away, or on break — with threshold alerts for long idle and late or missed clock-ins, pushed to the dashboard, email, or Teams.
How it works
Four states, color-coded
Every minute of a shift resolves to one state. The same colors run through the dashboard and the agent's own app, so there's one shared language for worked time — no hidden scoring.
- worked timeActiveInput present or on a live call
- surfacedIdleNo input past the idle threshold
- flaggedAwayIdle past the away threshold
- no captureBreakLunch, paid break, training, coaching
Trust & privacy
Transparency-first by design
Employee monitoring lives or dies on trust and compliance. WorkPulse is built so customers can defend it under GDPR, the Israeli Protection of Privacy Law, and US state notice rules — and so agents never feel spied on.
- Notice & consent recorded before any capture begins
- A persistent indicator while monitored — no stealth mode
- Off-shift means zero capture, always
- Every access to an agent's data is logged and shown to them
Screenshots
Capture window titles
Off-shift monitoring
Persistent indicator
Consent before capture
Privacy-preserving defaults. Admins set policy per region.
FAQ
Questions teams ask first
Is WorkPulse stealth or covert monitoring?
No. The agent always shows a visible “monitoring active” indicator while capturing, employees see their own data, and consent is recorded before any capture begins. There is no hidden or stealth mode.
Does it log keystrokes or read screen content?
No. WorkPulse measures input presence as counts only — never keystroke content, message bodies, or full page content. Window titles and URLs are maskable and default to domain-only, and screenshots are off by default.
What happens off-shift or on break?
Nothing is captured. Monitoring is strictly bounded to clocked-in working time — enforced both on the device and on the server.
How are agents on a call but off the keyboard handled?
Call state beats idle. During an active call or after-call work, the agent counts as active regardless of keyboard input — via dialer integration, a generic webhook, a configurable on-screen rule, or a manual “I’m on a call” toggle.
Which operating systems does the agent support?
A Windows 10 (1809+) and Windows 11 desktop agent, on x64 and ARM64. macOS and other platforms are on the roadmap.
Pricing
Priced per active agent
Three tiers that grow from a straight time clock to full call-center fit and enterprise compliance. Tell us your floor size and we'll tailor a quote — no per-seat list price games.
Starter
Time clock + activity basics
- Tamper-resistant clock-in/out
- Active vs. idle & away
- App & site categories
- Agent self-view & consent
- Core reports & CSV export
Most popular
Growth
Everything in Starter, plus call-center fit
- Call-state idle reconciliation
- Live roster & threshold alerts
- Adherence & scheduling
- Slack / Teams notifications
- Optional, policy-gated screenshots
Enterprise
Everything in Growth, plus scale & compliance
- SSO / SAML & SCIM provisioning
- EU & Israel data residency
- DPIA support pack & jurisdiction policies
- Payroll-format exports & API
- Priority support & onboarding
Worked time is billed by active agents, never by seats you're not using. SOC 2 Type II is targeted before general availability.
Talk to us
Book a demo or ask us anything
Tell us about your floor — headcount, dialer, jurisdictions — and we'll show you a worked-time setup your agents can trust. Already a customer?
Client login- A real person replies, usually within one business day
- No pushy sequence — we send what you ask for